Returns & Exchanges

At Sami Jewels, we want you to be completely enchanted by your purchase, which is why we offer a 30-day hassle-free return window for all unworn jewelry. If your piece isn't the perfect fit, we are committed to making your exchange or refund process as seamless as possible.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully place the jewelry in its original designer packaging and include the packing slip to ensure a smooth processing experience.

• 3.
  Ship It Back

  Attach the pre-paid shipping label provided via email and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the item, your refund will be processed back to your original payment method within 5-7 business days.